What our Clients Ask

Frequently Asked Questions

  • What warranties do you offer for outboard and EDM engines?
    Hillside Outboard Retailer provides full manufacturer-backed warranties covering installation, defects, and performance assurance for all new engines, jet skis, and marine equipment.
  • What is included in your installation services?
    Services include professional installation, engine tuning, pre-delivery testing, fuel system setup, and performance verification for all marine engines.
  • Can I order spare parts and accessories online?
    Yes. We supply genuine and aftermarket parts for Yamaha, Mercury, Suzuki, Honda, and other EDM marine engines globally.
  • How long does delivery take worldwide?
    Delivery time varies by region. Standard shipping takes 5-10 business days for most international locations. Express shipping is available on request.
  • Do you provide engine tuning services?
    Absolutely. Our experts offer custom tuning for outboards, EDM engines, and jet skis to optimize power, efficiency, and fuel economy.
  • What payment methods are accepted?
    We accept PayPal, international bank transfers, Moneygram and major credit cards for secure and seamless transactions worldwide.
  • Do you ship to remote locations?
    Yes. Hillside Outboard Retailer ships to almost any global destination using trusted shipping partners.
  • Can I request installation guidance remotely?
    Our support team provides phone, email, and video guidance for safe and correct installation of marine engines and accessories.
  • Are there maintenance tips for engine longevity?
    Regular flushing, oil changes, and proper winterization ensure peak performance and long life for your outboard, EDM engine, or jet ski.
  • Do you provide after-sales support?
    Yes. Our expert team offers remote troubleshooting, part replacement, and performance guidance to ensure your engine runs flawlessly.
  • Do you have delivery centers or stores in multiple locations?
    Yes. Hillside Outboard Retailer has strategically located delivery centers and retail stores worldwide, ensuring fast, reliable access to outboard motors, marine engines, jet skis, and spare parts for our global customers.
  • Are you partnered with other marine companies or service providers?
    Absolutely. We maintain strong partnerships with leading marine suppliers, service providers, and global logistics companies, allowing us to offer versatile solutions, expedited shipping, and premium service for all marine engines, outboard motors, and accessories.